A.1. Acceptance of the Terms
GlobalCan.med is an online medical platform designed to support secure telemedicine workflows related to medical cannabis care. The platform connects registered patients with licensed healthcare professionals and may also support controlled access for pharmacies, verified suppliers and other approved medical network participants.
By accessing, browsing, registering for, or using GlobalCan.med, you confirm that you have read, understood and accepted these Terms of Use, together with the Privacy Policy, Cookie Policy, Medical Disclaimer and any additional policies published on the platform.
If you do not agree with these Terms, you must not use GlobalCan.med.
GlobalCan.med may update these Terms from time to time. The updated version will be published on the website and will apply from the date of publication, unless otherwise stated.
- patients
- doctors and healthcare professionals
- pharmacies
- verified suppliers
- administrative users
- visitors browsing public information on the website
A.2. About GlobalCan.med
GlobalCan.med provides a secure digital environment for medical cannabis-related telemedicine workflows. The platform may include, depending on user type and country availability, patient registration, eligibility questionnaire, patient profile management, secure communication, consultation workflows, prescription-related workflows, pharmacy continuation support and verified supplier information.
GlobalCan.med is not an emergency medical service and does not replace emergency medical care.
A.3. Medical Nature of the Platform
GlobalCan.med is a technology platform supporting communication and workflow management. Medical decisions are made only by licensed healthcare professionals.
GlobalCan.med does not diagnose medical conditions, prescribe medication directly, guarantee that a prescription will be issued, guarantee eligibility for medical cannabis treatment, replace an in-person medical examination where such examination is necessary, or provide emergency medical assistance.
Any prescription, medical recommendation or treatment decision is issued only by the healthcare professional responsible for reviewing the patient’s case, in accordance with applicable law, professional standards and medical ethics.
A.4. Patient Registration and Account Creation
Patients may create an account on GlobalCan.med by submitting the information requested in the registration form.
Patients are responsible for providing accurate, complete and truthful information, including full name, email address, relevant medical information, eligibility questionnaire answers and any other information requested during the consultation workflow.
Incomplete, false, inaccurate or misleading information may affect the ability of healthcare professionals to assess the patient’s case properly.
GlobalCan.med may refuse, suspend or terminate access where information appears inaccurate, incomplete, fraudulent or inconsistent with these Terms.
A.5. Eligibility Questionnaire
Before accessing certain services, patients may be required to complete an eligibility questionnaire.
The purpose of the questionnaire is to collect initial information that may help determine whether the patient can proceed to medical review. The questionnaire does not represent a diagnosis, prescription or medical approval.
A healthcare professional may request additional information, refuse to proceed, recommend an in-person consultation, or determine that medical cannabis treatment is not appropriate for the patient.
A.6. Doctors and Healthcare Professionals
Doctors and healthcare professionals using GlobalCan.med must hold all licenses, registrations, approvals and qualifications required under applicable law.
By registering or using the platform, healthcare professionals confirm that they are legally authorized to practice medicine in the relevant jurisdiction, will use the platform in accordance with medical ethics and applicable law, are solely responsible for medical decisions, advice, prescriptions and patient communication, and will not use the platform for unlawful, misleading or unethical purposes.
GlobalCan.med may review doctor accounts before activation and may suspend or remove access where necessary for security, compliance, quality control or legal reasons.
A.7. Pharmacies and Verified Suppliers
GlobalCan.med may provide controlled access to pharmacies and verified suppliers.
Pharmacies and suppliers are responsible for ensuring that all information, products, services, availability, descriptions and claims provided through the platform comply with applicable laws and regulations.
Product information displayed on GlobalCan.med is provided for transparency and informational purposes only. It does not constitute a medical recommendation, prescription, advertisement to patients, or guarantee of suitability for any individual.
A.8. Online Consultations and Communication
GlobalCan.med may support online consultation workflows, secure messaging or other remote communication tools between patients and healthcare professionals.
Online communication does not always replace an in-person medical examination. If a healthcare professional determines that a physical examination, additional medical tests or specialist referral is required, the patient must follow the healthcare professional’s instructions.
Users are responsible for ensuring that they use the platform in a private environment and that they have appropriate technical equipment and internet access.
Recording consultations, chats, video calls or medical communication without proper legal basis and consent is prohibited.
A.9. Prescriptions
Any prescription-related workflow available through GlobalCan.med is subject to applicable law and medical evaluation.
GlobalCan.med does not guarantee that a prescription will be issued. The decision to issue, refuse, renew or modify a prescription belongs exclusively to the responsible licensed healthcare professional.
Patients must not use GlobalCan.med to obtain medication through false, incomplete or misleading information.
A.10. Medical Disclaimer
Users must not disregard, delay or avoid seeking professional medical advice because of information obtained through GlobalCan.med.
A.11. User Responsibilities
Users agree to use GlobalCan.med only for lawful, legitimate and appropriate purposes.
Users must not create false accounts, impersonate another person, submit false or misleading medical information, attempt to access accounts or data without authorization, interfere with platform security, upload malicious code, abuse platform participants, use unlawful language, misuse personal data or use the platform for unauthorized commercial purposes.
GlobalCan.med may suspend or terminate accounts that violate these Terms.
A.12. Account Security
Users are responsible for keeping their login credentials confidential.
Users must notify GlobalCan.med immediately if they suspect unauthorized access to their account.
GlobalCan.med is not responsible for losses or damages caused by the user’s failure to protect login credentials, unless required otherwise by applicable law.
A.13. Fees, Payments and Refunds
Where paid services are offered, fees will be displayed before the user confirms the service.
Payment terms, refund rules, cancellation rules and service-specific conditions may be provided separately and will apply in addition to these Terms.
If payments are processed by third-party payment providers, the user may also be subject to the terms and privacy policies of those providers.
A.14. Reviews, Comments and User Content
Where GlobalCan.med allows reviews, comments or user-submitted content, users must ensure that such content is truthful, lawful, respectful and relevant.
GlobalCan.med may remove or moderate content that is false, misleading, abusive, offensive, discriminatory, defamatory, unlawful, unrelated to the platform, containing personal data of third parties, or inconsistent with medical ethics or platform policies.
Reviews and comments represent personal opinions and do not constitute medical advice.
A.15. Third-Party Links and External Services
GlobalCan.med may include links to third-party websites, pharmacies, suppliers, payment providers or other external services.
GlobalCan.med does not control and is not responsible for third-party websites, content, availability, security, privacy practices or services.
Use of third-party websites is at the user’s own risk and subject to the terms and policies of those third parties.
A.16. Intellectual Property
All content on GlobalCan.med, including text, design, graphics, logos, icons, images, software elements, layout and platform structure, is protected by intellectual property laws, unless otherwise stated.
Users may not copy, reproduce, modify, distribute, sell, publish, reverse engineer or commercially exploit any part of GlobalCan.med without prior written permission.
Trademarks, logos or product names belonging to third parties remain the property of their respective owners.
A.17. Platform Availability
GlobalCan.med aims to provide reliable access to the platform. However, GlobalCan.med does not guarantee uninterrupted, error-free or permanent availability.
The platform may be unavailable due to maintenance, updates, security measures, technical issues, third-party service interruptions, force majeure events or legal and regulatory requirements.
GlobalCan.med may modify, suspend or discontinue parts of the platform where necessary.
A.18. Limitation of Liability
To the maximum extent permitted by law, GlobalCan.med is not liable for medical decisions made by healthcare professionals, failure of a patient to provide accurate information, misuse of the platform by users, unauthorized account access caused by user negligence, third-party services or websites, technical issues outside GlobalCan.med’s control, indirect damages, or loss of data, profits, opportunities or reputation, except where liability cannot be excluded by law.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
A.19. Data Protection and Privacy
GlobalCan.med processes personal data in accordance with its Privacy Policy and applicable data protection laws, including GDPR where applicable.
Users should read the Privacy Policy carefully to understand what data is collected, why data is processed, how data is stored, who may access the data, how long data is retained and what rights users have regarding their personal data.
Medical and health-related information may be processed for the purpose of providing platform services, supporting healthcare professional review, managing patient communication and complying with legal obligations.
A.20. Compliance with Applicable Law
Users agree to use GlobalCan.med in compliance with all applicable laws and regulations, including healthcare, telemedicine, medical cannabis, prescriptions, personal data protection, electronic communications, consumer protection and professional conduct rules.
Availability of services may differ depending on the user’s country, legal status, account type and applicable medical rules.
A.21. Suspension and Termination
GlobalCan.med may suspend, restrict or terminate access to the platform where the user breaches these Terms, the account is suspected of fraud or misuse, the user provides false or misleading information, legal or regulatory requirements apply, security risks are identified, the user behaves abusively toward staff, doctors or other platform participants, or continued access may expose GlobalCan.med or other users to risk.
A.22. Changes to Services
GlobalCan.med may change, improve, remove or update services, features, content, workflows or account access rules at any time.
Where changes materially affect registered users, GlobalCan.med may provide notice through the website, email or user account area.
A.23. Governing Law and Jurisdiction
These Terms are governed by the laws of [insert applicable jurisdiction].
Any dispute arising from or related to these Terms or the use of GlobalCan.med shall be subject to the competent courts of [insert jurisdiction], unless mandatory consumer protection or healthcare laws provide otherwise.
A.24. Contact
For questions about these Terms, users may contact GlobalCan.med at contact@globalcan.med or through https://globalcan.med.
B. Special Medical Disclaimer for Medical Cannabis
Medical cannabis may not be suitable for every patient. Suitability depends on the patient’s medical history, current condition, medication use, risk factors, applicable law and the professional judgment of a licensed healthcare professional.
GlobalCan.med does not promote self-medication and does not encourage the use of medical cannabis without medical evaluation.
Patients must follow the instructions of their healthcare professional and must not change, stop or combine treatments without professional medical advice.
Product information available through GlobalCan.med is informational only and does not represent a guarantee of safety, effectiveness, availability or suitability for any patient.
C. Acceptance
By using GlobalCan.med, creating an account, submitting information, contacting a healthcare professional or accessing any platform service, the user confirms acceptance of these Terms of Use.